#1 Distributor For Vape & Smoke

Interested in a wholesale account?
Have questions about your existing account?

Our support team is vastly knowledgeable in all aspects of the manufacturing process, as well as the general consumer experience. As a business operator, we are here to help translate this knowledge to you so that your customers can have the most positive experience possible.

CALL CUSTOMER SERVICE: 1-888-423-0331

Monday to Friday – 10am to 6pm EST
Closed Saturdays and Sundays

Wholesale Inquiries

1-888-423-0331

 sales@istardistro.com

 istardistro.com

General Inquiries

 1-888-423-0331

 info@istardistro.com

Send us a Message

Please fill out the form and one of our representatives will get back with you as soon as possible.

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Frequent Questions

Where do you ship to?

We ship within the Domestic United States, we do not ship internationally.

Some states have specific laws regarding the sale and shipment of our products. If you do not see your state in the drop down menu when placing your order, that means we have currently stopped shipping to your state pending review of your state’s regulations.

Do you require Adult Signature?

In compliance with the new PACT Act Regulations all online retailers are required to ship every order with Adult Signature. (21 years of age or older)

An adult (21+) is required to provide a valid government-issued ID to the delivery employee and sign for the package. This additional step will add a $7 fee onto every order.

We are mandated by law to send all packages with Adult Signature Required. Please do not ask us to waive the adult signature as we are lawfully unable to do so.

We highly suggest shipping your order to your place of work.

Considering that this $7 fee applies whether you buy two bottles or twenty, we highly recommend purchasing in bulk, making your savings twofold. Our low prices are designed to help you save money, and placing a larger purchase means fewer orders over time, helping you save even more.

When will my order ship?

All products listed on our website are in stock at our warehouse unless otherwise stated. Most in stock orders ship within 24-48 business hours, Monday-Friday (excluding Federal Holidays). All orders are shipped from the iStar Distro headquarters located in North Miami, Florida (USA).

Tracking information is provided via email for every order. Please note depending on the shipping carrier, tracking information may not be available or may show as ‘invalid tracking number’ or ‘pending’ for up to 24 hours.

When will I receive my order?

While most orders are delivered on or before the estimated delivery date that is provided on the tracking number, the delivery date shown on the carrier tracking are only an estimate and are not guaranteed by the shipping carrier.

Most orders shipping to the USA arrive within 1-5 business days of the order shipping; excluding Federal Holidays. The transit time vastly depends on the shipping method you choose and your location. If you are in need of your order as soon as possible, we suggest choosing the fastest shipping method available during checkout.

When will I receive a reply after contacting you?

Your email is important to us. Our customer support team replies to emails in the order they are received Monday-Friday 10:00am-6:00pm EST excluding Federal Holidays. Due the high-volume of incoming daily emails submitted by customers like yourself that have question and need help from our support team, it may take up to one full business day to receive a response.

We do ask that you avoid sending multiple emails and instead wait for a reply from one of our representatives. All emails submitted through our contact form are received by our customer support representatives in a rotation. Submitted multiple emails results in multiple representatives receiving one of the emails you have submitted or in some cases it results in triggering our spam filter. Both of which causes a delay in response time.

We appreciate your patience and look forward to hearing from you.

Grow with Us

With a wide selection of high-quality products, affordable pricing, reliable distribution, and exceptional sales representatives, iStar Distro is your trusted partner for all your smoke shop needs. Partner with us and experience the convenience of working with a leading vape wholesale distributor.

CONTACT US
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iStar Distro
The products listed on iStar Distro's website are intended for and can only be purchased by ADULTS ONLY! By entering istardistro.com, you certify that you are of legal smoking age in your state and city, and that you are at least 21 years of age. (To view full disclaimer, please scroll to the bottom of this page).
To place an order or register for an account on iStar Distro's website, a Business Tax ID number is required.
BY ENTERING ISTARDISTRO.COM, YOU ARE ACKNOWLEDGING THAT YOU MEET THE REQUIREMENTS STATED ABOVE
ADULTS ONLY (21+)
BUSINESS CUSTOMERS ONLY
NO
I AM UNDER 21 YEARS OF AGE
LEAVE THIS SITE!
YES
I AM 21 YEARS OF AGE OR OLDER
ENTER THIS SITE!
iStar Distro
The products listed on iStar Distro's website are intended for and can only be purchased by ADULTS ONLY! By entering istardistro.com, you certify that you are of legal smoking age in your state and city, and that you are at least 21 years of age. (To view full disclaimer, please scroll to the bottom of this page).
To place an order or register for an account on iStar Distro's website, a Business Tax ID number is required.
BY ENTERING ISTARDISTRO.COM, YOU ARE ACKNOWLEDGING THAT YOU MEET THE REQUIREMENTS STATED ABOVE
ADULTS ONLY (21+)
BUSINESS CUSTOMERS ONLY
NO
I AM UNDER 21 YEARS OF AGE
LEAVE THIS SITE!
YES
I AM 21 YEARS OF AGE OR OLDER
ENTER THIS SITE!